Team Leader Job 2023 at Kigali by Q-Sourcing Servtec Career. Q-Sourcing Servtec, is a leading human capital management firm operating in Rwanda, is currently searching for a highly qualified Team Leader to join their team.
Team Leader Job 2023 at Kigali by Q-Sourcing Servtec
Q-Sourcing Servtec Group is East Africa’s leading human capital management firm for growth-minded organizations. We offer timely support that enables businesses to transform in a fast-changing world of work by sourcing, assessing, developing, and managing the people, systems & technology that enable them to unlock their highest potential.
Vacancy Post Name:
- Team Leader
Number of Vacant Post
- 01 (One)
Organization Name:
- Q-Sourcing Servtec
Last Date to Apply
- 10th March 2023
Job Location
Employment Type
- Full-time
Purpose:
- To provide quality and efficient service to our clients leading, managing, developing and motivating a team of call centre agents.
Skills and Competencies:
- People Management Skills; mentor and drive people development; ensure high levels of employee engagement
- Strong and adaptable communication skills with the ability to influence and motivate
- Active Listening skills
- Planning and Organisational Skills; defining performance standards and meeting service levels; manage resources; good time management
- Coaching Skills with an even temperament and the ability to give constructive feedback
- Good interpersonal skills
- Strong analytical abilities; ability to collate, manage and analyse data
- Adaptability / Flexibility
- Problem solving skills and adept at trouble shooting
- Resilient approach and the ability to manage under pressure
- Initiative / Proactive attitude
- Knowledge of the company disciplinary code and procedures
- Financial management; understanding of budgets and working within constraints and consequences of deviations to client relations / service agreements
To Apply for This Job
All candidates who meet the criteria outlined as above are encouraged apply under the job vacancy “QSSR-CCI GLOBAL-TL-TEAM LEADER”.
Application Link: qsourcingservtec.applytojob.com
Note: Deadline for applications is not later than 5:00 Pm, March 10th, 2023.
Only shortlisted applicants will be contacted.
Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL MONITOR TO DISQUALIFICATION.
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