Team Leader Job 2023 at Kigali by Q-Sourcing Servtec

Team Leader Job 2023 at Kigali by Q-Sourcing Servtec Career. Q-Sourcing Servtec, is a leading human capital management firm operating in Rwanda, is currently searching for a highly qualified Team Leader to join their team.

Team Leader Job 2023 at Kigali by Q-Sourcing Servtec

Q-Sourcing Servtec Group is East Africa’s leading human capital management firm for growth-minded organizations. We offer timely support that enables businesses to transform in a fast-changing world of work by sourcing, assessing, developing, and managing the people, systems & technology that enable them to unlock their highest potential.

Vacancy Post Name:

  • Team Leader

Number of Vacant Post

  • 01 (One)

Organization Name:

  • Q-Sourcing Servtec

Last Date to Apply

  • 10th March 2023

Job Location

Employment Type

  • Full-time


  • To provide quality and efficient service to our clients leading, managing, developing and motivating a team of call centre agents.

Skills and Competencies:

  • People Management Skills; mentor and drive people development; ensure high levels of employee engagement
  • Strong and adaptable communication skills with the ability to influence and motivate
  • Active Listening skills
  • Planning and Organisational Skills; defining performance standards and meeting service levels; manage resources; good time management
  • Coaching Skills with an even temperament and the ability to give constructive feedback
  • Good interpersonal skills
  • Strong analytical abilities; ability to collate, manage and analyse data
  • Adaptability / Flexibility
  • Problem solving skills and adept at trouble shooting
  • Resilient approach and the ability to manage under pressure
  • Initiative / Proactive attitude
  • Knowledge of the company disciplinary code and procedures
  • Financial management; understanding of budgets and working within constraints and consequences of deviations to client relations / service agreements

To Apply for This Job

All candidates who meet the criteria outlined as above are encouraged apply under the job vacancy “QSSR-CCI GLOBAL-TL-TEAM LEADER”.

Application Link:
Note: Deadline for applications is not later than 5:00 Pm, March 10th, 2023.
Only shortlisted applicants will be contacted.


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