Recovery Officer Job 2023 at Kampala by FINCA

Recovery Officer Job 2023 at Kampala by FINCA Career. FINCA, an international NGO operating in Uganda, is currently searching for a highly qualified Recovery Officer to join their team.

Recovery Officer Job 2023 at Kampala by FINCA

FINCA International is a non-profit organization with a mission to alleviate poverty through lasting solutions that help people build assets, create jobs and raise their standard of living. FINCA International was founded in 1984 on the radical idea that giving small loans to people in poverty has the power to transform entire communities in a sustainable way. For over 30 years, FINCA has provided tens of millions of low-income people with access to financial services they otherwise would not have.

Vacancy Post Name:

  • Recovery Officer – Northern Region

Number of Vacant Post

  • 01 (One)

Organization Name:

  • FINCA International

Last Date to Apply

  • 07th March 2023

Job Location

  • Kampala, Uganda

Employment Type

  • Full-time


  • Recovery Department

Education Requirement:

  • Bachelor’s degree in finance and banking, accounting, or any relevant field.

Experience Required:

  • Minimum 3 years of working experience in the credit function of the financial industry.

Key Duties and Responsibilities:

  • Ensuring that proper procedures are followed in the liquidation of customer collaterals and guiding the branch and the recovery agents on the recovery process.
  • Following up and ensuring that all recoveries from active and written-off loans are properly booked and reconciled on a regular basis.
  • Managing and maintaining the monthly reporting requirements for the assigned loans.
  • Training and guiding branch staff on the best practices in the recovery of delinquent loans.
  • Monitoring and Coordinating recovery activities for both active and written-off loans at assigned FINCA branches.
  • Ensuring that the escalation process is followed by all Branches and all recovery efforts/documents are completed and filed at the Branch.
  • Negotiating payment of active and written-off customers, securing promises to pay within set guidelines and targets.
  • Ensuring that court bailiffs received formal written instruction before proceeding with cases.
  • Participating in periodic reviews of the recovery procedures and advising management on the new development in the recovery process.


To perform the job successfully, an individual should demonstrate the following competencies:

  • Good problem-solving, negotiation, interpersonal and convincing skills.
  • Patience and understanding of emotions to deal with clients.
  • Excellent organizing, recording, and filing skills.
  • Strong dedication to accuracy and efficiency.
  • Ability to use and communicate in Lugbara, Alur, and Kakwa languages.

Application Procedure:

All candidates who so wish to take up this role in the aforementioned capacity are encouraged to send their applications with detailed CVs including their present position and copies of relevant professional/academic certificates to:

Deadline: 07th March 2023.

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